Customer Journeys: moving from artefact to actions
You know how to conduct research but often end up with the results in a report or perhaps even a customer journey. And even though the customer journey might be a living document, how do you actually organize your stakeholders in such a way the product team can focus on the right opportunities?
During this webinar our Strategist Oscar Jonker will guide you through:
- Conducting research to map your customer journey.
- Presenting research findings and collaborating with stakeholders.
- Running an insights workshop/opportunity workshop: identifying opportunities to improve the product.
- Testing actionable solutions.
- Connecting customer journeys to the product roadmap.
- Q&A
Don’t miss out—sign up now!
Can’t attend the live session? Register now to receive the recording after the event.
